Terms and Condtions
1. About Us
Picture Prints is a customised printing business offering personalised prints, canvases, collages, and other bespoke artwork.
2. Orders and Customisation
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All orders are made to your specifications. You are responsible for ensuring the accuracy of the information and images provided.
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We reserve the right to reject images or designs that are illegal, offensive, or infringe on copyright.
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You will receive a preview or proof before printing (where applicable). Once you approve the design, no further changes can be made. A delay in approval can add to dispatch times
3. Payment
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Full payment is required before production begins.
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We accept payment via [list accepted payment methods, e.g., PayPal, credit/debit card, etc.].
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All prices are inclusive of VAT (if applicable) unless otherwise stated.
4. Delivery
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We aim to dispatch most orders within 1-2 working days after approval and payment.
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Delivery times are estimates and may vary due to factors outside our control (e.g., postal delays).
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We are not responsible for delays once the item has been handed over to the courier.
5. Returns and Refunds
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As products are personalised, we cannot accept returns unless the item is faulty or we have made an error.
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If you receive a damaged or incorrect product, please contact us within 7 days of receipt with photos of damage and where possible packaging damage along with your order number.
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Refunds or replacements will be issued at our discretion.
6. Intellectual Property
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By uploading content (including photos, graphics, text, or designs), you confirm that you either own the rights or have obtained the appropriate permissions to use such content.
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We assume you have the relevant copyright or necessary rights for all images and materials provided to us for custom printing.
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We accept no responsibility for any copyright infringement resulting from content supplied by you.
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We do not claim ownership of your images or content, but you grant us a limited license to use them solely for the purpose of fulfilling your order.
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All design templates, layouts, and original artwork created by us remain our intellectual property and may not be reused or reproduced without permission.
7. Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages.
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Our liability is limited to the value of the order placed.
8. Privacy
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Your personal data is handled in accordance with our [Privacy Policy].
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Images provided for customisation are stored securely and deleted after the order is complete, typically within 30 days.
9. Governing Law
These terms are governed by the laws of [your country or region, e.g., "England and Wales"]. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
10. Changes to These Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on our website with the effective date.
Contact Us
If you have any questions about these Terms and Conditions, please contact us